Intelligent Surveys Built for Hospitality

Create, distribute, and analyze surveys designed specifically for casinos, restaurants, and hotels. Get the guest feedback you need with AI-powered insights tailored to your industry.

Survey Analytics Dashboard

Powerful Features for Hospitality Businesses

AI Survey Builder

Simply type your idea like "I need a customer survey on the new buffet in the casino" and our AI creates a professional survey instantly.

Real-Time Analytics

Monitor guest satisfaction scores, NPS, and feedback as responses come in with hospitality-specific KPIs.

Hospitality Templates

Pre-built surveys for casinos, restaurants, and hotels. Launch in minutes with industry best practices built-in.

Custom Branding

Create surveys that match your property's brand with customizable themes and white-label options.

Enterprise Security

SOC 2 Type I certified with bank-level encryption, GDPR compliance, and PCI-compliant for hospitality payment data.

PMS & POS Integrations

Connect with hospitality systems like Opera, Micros, and more, plus Salesforce and Microsoft Teams.

Industry-Specific Templates Ready to Use

AI-Powered Survey Creation

Don't see exactly what you need? Just tell our AI what you want to measure.

Example: "I need a customer survey on the new buffet in the casino"
→ AI creates a complete survey with relevant questions in seconds

Restaurant Industry

Restaurant NPS Quick Pulse
Measure guest loyalty and likelihood to recommend
Restaurant Service Quality Quick Check
Evaluate staff performance and service standards
Food Quality & Value Quick Survey
Assess menu items, taste, and pricing perception

Casino Industry

Casino Gaming Experience Quick Pulse
Measure satisfaction with gaming floor and machines
Casino Loyalty Program Quick Check
Evaluate rewards program effectiveness and satisfaction
Casino Staff & Service Quick Survey
Assess dealer friendliness and service quality

Hotel Industry

Hotel Check-in Experience Quick Pulse
Evaluate front desk efficiency and guest welcome
Hotel Room Quality Quick Check
Assess cleanliness, comfort, and amenities
Hotel Amenities Satisfaction Quick Survey
Measure pool, spa, fitness center satisfaction

Universal Templates

Customer Effort Score (CES) Quick Pulse
Measure how easy it is to do business with you
Customer Satisfaction (CSAT) Quick Check
Track overall satisfaction with your services
Post-Purchase Experience Quick Survey
Gather feedback after transactions or stays

How SurveyIQ Works

1

Create Your Survey

Use our AI builder - just type "I need a survey about my restaurant's wine list" - or choose from hospitality-specific templates.

2

Distribute to Your Audience

Share your survey via email, social media, or embed it on your website. Track response rates in real-time.

3

Analyze Results

Get instant insights with AI-powered analytics. Export data, create custom reports, and share findings with your team.

Survey Creation Process
AICPA SOC 2 Type I Certified
SOC 2 Type I Certified

Enterprise-Grade Security

Your data is protected with bank-level encryption and compliance standards

Exclusive Integration

Seamlessly Integrated with EmailIQ

Already using EmailIQ for your hospitality email marketing? SurveyIQ integrates perfectly with your existing workflow, creating a powerful feedback loop for your guest engagement strategy.

  • Automatically send post-stay surveys through EmailIQ campaigns
  • Segment your email lists based on survey responses and guest satisfaction scores
  • Track survey engagement alongside email metrics in unified dashboards
  • Use survey insights to personalize future email campaigns
  • Single sign-on between both platforms for seamless access
EmailIQ and SurveyIQ Integration

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